Meet the Team
Julie A. Farrar-Hersch, Ph.D, CCC/A
Dr. Farrar-Hersch, founder of Augusta Audiology Associates, obtained her Master’s and Doctorate degrees in Audiology from the University of Virginia. She served eight years on the Virginia Board of Speech Pathology and Audiology and served as its Chair for 5 years. She also served on the Ethics Committee of the American Speech Language and Hearing Association. Both of these experiences led her to advocate for the rights of patients to ensure that they receive quality care in an ethical manner. She has a professional interest in central auditory processing, which has a significant effect on what we do with what we hear. The subtle changes to our auditory system over the years impact our communication, participation in activities, lifestyle, relationships and self-esteem. She loves seeing the reaction on her patient’s faces when they realize they can hear better again. In her free time, she enjoys hiking, traveling, and a good read on the beach.
Lauren Matsko, AuD, MPH, CCC/A
Dr. Matsko received her Master of Public Health degree from Eastern Virginia Medical School, and then her Doctoral degree in Audiology from Salus University in Philadelphia, Pennsylvania. She practiced in Chesapeake, Virginia for four years before joining the Augusta Audiology family. Her favorite part of her job is getting to know her patients and their loved ones and helping them to hear and communicate better. In her free time she enjoys checking out local thrift stores, painting and refinishing antique furniture, and sitting on the front porch with a good book.
Alex Hersch, BA, HAS
Hearing Aid Specialist
Alex was born and raised in Staunton, Virginia. She works behind the front desk and as a Hearing Aid Specialist programming, cleaning, and troubleshooting hearing aids. You can watch her explain how to clean and maintain your hearing aids here. She has a background as a Certified Nurse Aide as well as a bachelor’s degree in anthropology from the University of Mary Washington. Alex enjoys the ability to interact and help patients throughout the day, and maintain a positive environment to facilitate patients. In her free time, she enjoys snowboarding, rock climbing, and traveling the world.
Cindy was born and raised in Staunton, Virginia. She graduated from Elizabeth Brandt School of Business in the first graduating class of Medical Assistants. She has worked in the medical field for 43 years; 39 of which have been in the field of Otolaryngology (ENT) and Audiology. She has worked at UVA in the ENT Department alongside some of the finest physicians in the field. In addition to being an Office Manager, she has worked as a Billing Specialist and as Pre-Authorization/Workers Compensation Coordinator. Her favorite part of the job, other than the day-to-day activities of seeing that patients receive excellent care, is the challenge of solving insurance-related problems. In her free time, she enjoys thrift store shopping and vacationing anywhere!
Patient Care Coordinator
Amanda was born and raised in Augusta County. She resides in Staunton with her husband and their two children. She brings over fifteen years of excellent customer service experience to the practice. Her favorite part of her job is being able to provide a warm and welcoming environment for the patients. In her free time she enjoys reading and spending time outdoors with her family and two dogs, Sage and Remi.